INFORMATION AND E-BUSINESS SYSTEMS
ASSIGNMENT 1: ABBEY and EDS
SECTION 1)
ABBEY is a leading mortgage lender in U.K., structured in business divisions, namely Retail Banking, Wealth Management, Finance and Markets, Manufacturing, Risk, Central Units, HR.
A strategic objective for Abbey is to gain competitive advantage, that is to improve its competitive position through a better service to its clients, an improved effectiveness in its internal operations and a reduction in costs (estimated in savings of £9 million per year).
In May 2001 Abbey and EDS created a joint venture company, EDS Credit Services, for the post-sales servicing of Abbey's mortgages and personal loans.
Another strategic goal will be the diversification with the growth of this joint-venture in a company that the 2 partners hope to “become the leading specialist third party mortgage administrator in Europe”.
Thanks to that decision the management at Abbey can now focus on developing its core......
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