In the modern workplace communication between parties and information sharing have become more important than ever. Organizations move at a much faster pace than ever before and efficient communication is a must. Furthermore the tools that allow organizations to work, produce or communicate faster are becoming increasingly important. This types of tools fall under the category of office automation and the communication aspect falls under group collaboration.
Office automation is in its simplest form is any machinery and/or software that facilitates the manipulation or sharing of information that is needed for the day to day operations of the organization. Things like LAN (for information sharing and access), telephone switchboard, office software (word processing, email, presentation), adobe acrobat (for PDF files), among others, basically any machine or item that make the information sharing, management or manipulation easier for the organization can be considered part of the......
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