Developing a Critical Thinking Process
Introduction
For the last 6 years, I have worked as a health care consultant for a large insurance company. The nature of the work tends to concentrate around operational improvement opportunities, and training programs. The goals of a consulting or training program are the same, improve operational effectiveness and efficiencies. Over the years, our small consulting team has been successful, and requests for additional consulting opportunities have increased greatly.
The Challenge
Recently, I was asked to be a part of team exploring a Life insurance problem. I was flattered to be asked, but at the same time, panic-stricken. I would be working out of my comfort zone, Health. From early project details provided by the client, several areas within the company were identified as potential problematic areas, and the client was leaning towards redesigning an entire process. Also, in preliminary client discussions, I noticed that multiple......
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Approximate Word Count: 788
Approximate Pages: 4 (260 words per double-spaced page) |