1.1 Introduction to NHS
Statistics from the NHS Confederation (2007) reports a colossal number of employees and patients in the NHS. Managers and senior managers account for 2.8 per cent of the almost 1.3 million staff employed by the NHS. 27 per cent of NHS chief executives come from a clinical background and 50.2 per cent of NHS managers have a clinical background. The NHS deals with over 1 million patients every 36 hours.
There are many hospitals and infirmaries under the NHS management. From the Leighton Hospital and Victoria Infirmary, we can see the typical organisation chart of a hospital in the NHS. Figure 1.1 below is adapted from Mid Cheshire Hospitals NHS Trust (2007).
Figure 1.1 Organisation chart of Leighton Hospital and Victoria Infirmary
In the following sections, we are going to discuss the possible problems in management and organisation, what had caused them, and what would happen if the organisation had taken a different strategy.
1.2 Problems in......
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