Problem Solution: Global Communications
Reacting to the Unions outright communications action against GC, this paper focuses on alternatives to moving domestic call centers to India and Ireland in order to save face for the company and ensure future success of the organization. GC should be able to reach an agreement with the Union, the majority of its current workforce, and the satellite provision partner while not only maintaining the current customer base, but also expanding both domestically and internationally. The strategic plan would inevitably include initial downsizing and layoffs in order to provide short-term cost reduction. The long-term implications will be explored, all negative consequences and risks will be assessed and researched, and the goals and strategic objectives will be revisited over and over again. The goals and objectives will, most importantly, be communicated at all levels of the organization and to all key stakeholders.
Situation Analysis
Issue......
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Approximate Word Count: 3773
Approximate Pages: 15 (260 words per double-spaced page) |