Total Quality Management
Jean-Baptite Colbert, the great minister of King Louis XIW, wrote in 1664, “If our factories could, through care, impose the superior quality of our products, foreigners would see the advantage of purchasing French goods and money would flow to our kingdom” (Burrill & Ledolter, 1999, p.26). This statement still holds true to many of the organizations today. Quality management has become one of the most important factors considered by the top management today. Managers place a great deal of emphasis on quality today because of the demands of consumers who have become more knowledgeable about the products what they need and the value that consumers place on quality. In this essay I will define Total Quality Management, describe its impact on globalization quality, comparing and contrasting traditional management styles with quality focused management styles.
A definition of Total Quality Management (TQM) is a comprehensive and structured approach to......
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Approximate Word Count: 780
Approximate Pages: 3 (260 words per double-spaced page) |