Job Redesign and Workplace Rewards Assessment
In May, 2005 I was hired at Roofing Systems, Incorporated. Roofing Systems is a full-service commercial roofing contractor specializing in flat and low slope roof systems for commercial, industrial, institutional and retail buildings (Bloom Roofing, n.d). They have been in business since 1979. I was hired as the Assistant Service Manager to help the current Service Manager expand and run the Service Department.
When I began, the Service Department consisted of the Manager, four trucks with one foreman and one helper each. Just prior to getting hired as an Assistant Service Manager they had just expanded their department from three service trucks to four service trucks. Their revenue had topped at $600,000 per year and they did not seem to be able to increase it further with what they had in place. I was hired to help the department reach over $1 million in revenue.
In my capacity as an Assistant Service Manager, the first task I......
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