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Kristen’S Cookie Company


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Kristen’s Cookie Company

We have studied Kristen’s Cookie Company’s planned production process, and have drawn a number of conclusions based on our analysis. The understanding of our analysis will be facilitated by the following flow chart, which shows each step along the production process. The coloration denotes work performed by each member of the two-person workforce, and capacity and timing are specified below for each step:


From the above chart, we see that when the process is continuing at maximum efficiency, filling one order of a dozen cookies will take 26 minutes.
The oven will be a source of bottlenecking since its portion of the process lasts ten minutes while the preceding and ensuing steps require a total of eight minutes each. Below is a Gantt chart which clarifies this bottlenecking phenomenon. For simplicity, we have combined the removing and cooling step with the packaging step:

If we choose to consider the pure capacity of this production......

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Approximate Word Count: 1065
Approximate Pages: 5 (260 words per double-spaced page)

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