Telephony at Huffman Trucking
Telephony is defined as the “the use or operation of an apparatus (as a telephone) for transmission of sounds as electrical signals between widely removed points” (Merriam-Webster, 2008). Telephony includes the transmission of voice, fax, or other data over telephone systems and is an important part of a business’ operations. As technology improves and organizations grow, it may be necessary to upgrade or replace the organization’s telephony system. Before a system can be upgraded or replaced, a review of the positives and negatives of the current system is necessary to determine what can be kept and what needs to be changed.
Current Systems
California
Huffman trucking has offices located in four states: California, Missouri, New Jersey, and Ohio. The California Office runs on a Plain Old Telephone System (POTS) Private Branch Exchange (PBX) telephone system. A PBX telephone system is a private network within a company that connects the......
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