QUALITY ISSUES IN PROJECT MANAGEMENT
1. Introduction
There are a number of issues surrounding the general area of “quality” in project management. You will need to be aware of some of the requirements of PRINCE (or PRINCE2) as well as the more general aspects of the ISO 9000 and 14000 series.
2. Quality requirements as part of PRINCE
PRINCE2 (Projects in Controlled Environments) was revised from PRINCE in 1996 and is the accepted standard for the control of projects in the computing area of the public sector. It is also widely used outside this sector as a way of formalising project control procedures.
It lays down 8 key processes concerning (content generally obvious):
1. Directing of the project.
2. Planning of the project
3. Starting the project
4. Initiating the project
5. Controlling a stage of the project
6. Managing product delivery
7. Managing the stage boundaries
8. Closing the project
This could be how any project is organised, of......
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