Chapter 1
Introduction
Today’s business environment produces change in the workplace more suddenly and frequently than ever before. Mergers, acquisitions, new technology, restructuring and downsizing are all factors that contribute to a growing climate of uncertainty. Jobs, health, even marriages can be placed at risk, jeopardizing productivity and profitability.
People have deep attachments to their organization, work group, and way of working. The ability to adapt to changing work conditions is key for individual and organizational survival. Change will be ever present and learning to manage and lead change includes not only understanding human factors but also skill to manage and lead change effectively.
National Commercial Bank, Jamaica
National Commercial Bank (NCB) is the strongest capitalized bank in Jamaica and the market leader in foreign exchange trading, pension fund management, stock-broking and credit cards. NCB is regarded as a pacesetter in the......
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Approximate Word Count: 3366
Approximate Pages: 13 (260 words per double-spaced page) |