In the article "IT Doesn't Matter" Carr suggests that IT is no longer strategically important, therefore, organizations need to change the way they approached IT investment and management. Carr does not dispute that information technology is the backbone of commerce that supports individual business operations, vendor supply chains and customer relationship management. He suggests that as IT's power and ubiquity increase, its strategic value or capacity to provide a sustained competitive advantage decreases. He implies that IT is no more significant than electricity at this point to an organization, it is "becoming a cost of doing business that must be paid by all but provide distinction to none. " According to Carr IT has become a commodity and should be managed accordingly.
In the article Carr implies that IT is taking the same historical path as the steam engine, the railroad, the telegraph, the telephone, electric generators and the internal combustion engine. Each of......
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