Ch 1 - McNurin & Sprague
Review Question 10) List several attributes of procedure-based and goal-based information activities. Which do you think are most important? Why?
Attributes of procedure-based information activities include (with examples):
•High volume of transactions – transactions associated with the stock market.
•Low cost (value) per transaction – transactions associated with mechanisms that output to a screen what a customer has bought at the grocery store.
•Focus on process – the steps a worker routinely makes on their terminals to place an order to buy stock for a customer.
•Focus on efficiency – the steps a manager makes to be sure that employees have the right information at their fingertips.
Attributes of goal-based information activities include (with examples):
•Measured by results – a system which counts how many of a certain product has been bought and if in fact the quota has been met for the month.
•Focus on effectiveness – a system that......
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