Inside Starbucks
The baristas (employees are referred to as 'Partners') in each store work in different shifts throughout the day, usually divided into two (AM and PM), or three (morning, afternoon, evening) shifts. Each shift usually has two or four baristas (the number may change, depending on customer flow of the specific store), who share different duties throughout the shift.
Usually, stores are internally divided into the backline, where the baristas work and serve customers; and the back, usually referred to as the back room, bathrooms, and so on. Unless very small, the store also has a café section, where the customers can sit down with their drinks.
Behind the counter, the floor is divided into several sections. These are:
1. The POS (Point of Sale, aka The Register) - This is where orders are placed, called, and paid for. Pastries are served from here as well as brewed coffees and teas.
2. The Beverage Station - This area is usually broken down into two sections,......
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