CHECKLIST FOR OUTSOURCING AGREEMENT
A. AGREEMENT
(1) Commencement Date
n When will Vendor begin to provide services to Customer?
n What is the proposed migration date?
(2) Entities Receiving Services from Vendor
n Are there any other Customer (or third?party) entities that will receive services from Vendor under the Agreement?
n Does Customer foresee a change in, or want the latitude to change, its corporate structure over the term of the Agreement?
(3) Requirements Contract
n Does Customer want the right to purchase information technology services from a third?party vendor (e.g., services above the baseline)?
(4) Machines (Systems)
n Which machines will Vendor (a) maintain, (b) provide system management services for, (c) provide help desk services for, and (d) upgrade?
n Do Vendor's responsibilities with respect to machines include all end?user machines?
n Who will have responsibility for the hardware leases and third party......
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