TAFE
Liverpool College Institute
Faculty of Business
Assignment Cover sheet
Course name: Business Diploma
Module Name: Develop Teams and Individual
Assignment Tittle: Kendall's Case Study
Student's Name: Farhana Abdullah
Teacher's Name: Mr Munari
Case Study
1) What method of analysing supervisors training needs and what methods of training would you suggest for Kendalls' supervisory training program?
Kendall Department store was established in 1903. It is a very successful business now currently having 22 stores, with each employing 6 front-line managers. One of the problem experienced in this growth pattern was that recruiting and selecting adequately trained store managers and department supervisors. Kendall's pervious policy was to hire people with prior managerial experience in other retail outlets. However the current managing director Louise Kendall had questioned this practice, she felt it was costly since Kendall had to pay more to lure a good......
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Approximate Word Count: 4703
Approximate Pages: 19 (260 words per double-spaced page) |