Journal of Applied Psychology 1998. \tol. 83, No. 2, 247-260
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Copyright 1998 by the American Psychological Association, Inc. 0021-9010/98/$3.00
The Effects of Organizational Citizenship Behavior on Performance Judgments: A Field Study and a Laboratory Experiment
Tammy D. Allen University of South Florida Michael C. Rush University of Tennessee, Knoxville
The process linking organizational citizenship behavior (OCB) with performance judgments was investigated in a field and a laboratory study. In the field study, managers rated the task performance and OCB of 148 subordinates. In the laboratory research, 136 students viewed and rated videotaped segments of teaching performance that demonstrated either high or low task performance and high or low OCB. In both studies, liking and perceived affective commitment mediated the relationship between OCB and overall evaluation. Liking also mediated the relationship between OCB and reward recommendations. Further, the field study......
Approximate Word Count: 9619
Approximate Pages: 37 (260 words per double-spaced page)