(1) EMOTIONAL INTELLIGENCE Ann Jacobs Emotional Intelligence Today, managers need well-trained employees but are finding they do not exist. As a result, corporations are providing additional training for their employees. One such training program that companies are adding to corporate learning environments is an awareness of emotional intelligence. Business managers are learning that successful managers need high Emotional Quotient (EQ) or Emotional Intelligence (EI) to work effectively. Emotional intelligence is crucial to a successful business career and for effective group performance (Goleman, 1986). The core competencies required for emotional intelligence are “the perception of emotions in one’s self and others, the understanding of these emotions, and the management of emotions” (Feldman, 2001, p. 4). Success in the modern workplace requires teamwork and collaboration. Emotional Intelligence training is essential because most modern companies rely on teams of......
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